写关于汇款问题的英文前提：本公司是一物流公司,有一客户通过我司出口货物到LA.运费的付款方式是：从LA汇款至我司香港帐户

(XXXX) \"客户名称\",
We are writing to inform you that it has been over two weeks,and we still have not yet received your payment wire transfer.We re-checked your bank transfer receipt and noticed that the \"address\" and \"swift code\" were incorrectly filled in.We suspect that the transfer was unsuccessful and the fund might have been returned back to your account.Could you kindly confirm with your bank and re-wire the payment to us if the transfer had in fact failed.If not,could you check with your bank and have them investigate if the money had been wired to our account and why it is taking so long for us to receive it.
Please inform us if you find out any information.We\'d really appreciate it and we look forward to hear from you.
Thank you,
(XXXX)